All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.99 % uptime
Today
STL Region Operational
90 days ago
100.0 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
99.99 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services ? Operational
Shared Services ? Operational
Customer Support ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 20, 2025
UK Billing Control Panel - Support Widget Missing
Resolved - The missing chat widget is back where it should be.
We apologise for any inconvenience that may have caused.
Nov 20, 17:21 UTC
Investigating - We are aware the support "Widget" for contacting our support team from the UK billing control panel is not displaying.
For customers needing to contact our teams, please email support@hostek.com
Nov 20, 12:28 UTC
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Planned Network - Ashburn Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 UTC
Scheduled - Notice:
We are performing essential maintenance on our network firewall infrastructure located in Ashburn, VA (ASH), POD01. This maintenance is crucial to enhance the reliability and performance of our network services.

Schedule:
Location:
Core Network - Ashburn (ASH)

Date & Time:
Monday 17th November 2025 @ 18:00 CST

Expected Duration:
4 hour maintenance window.

Impact:
During the maintenance period network services will be unavailable for short durations while we migrate traffic, and our team will work to keep disruptions to a minimum.
We anticipate a total outage period of approximately 5-10mins, spread over the four hour maintenance period.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Nov 14, 19:09 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
UK Service\Billing Portal Maintenance
Completed - The scheduled maintenance has been completed and normal operations for the Hostek UK Client\Billing service area have resumed.
Nov 10, 22:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 UTC
Scheduled - We will be conducting scheduled upgrade maintenance on the Server(s) that are used to host the Hostek UK client services \ billing system.

During this process visitors may experience temporary interruptions when attempting to reach https://cp.hostek.co.uk .
Nov 10, 21:36 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
ASH - POD1 Partial Outage
Resolved - We are happy to report the issue has been resolved. We appreciate your patience.
Nov 6, 18:47 UTC
Monitoring - A fix has been implemented, and we are monitoring to ensure full resolution. All servers are showing full ping and operational status at this time.
Nov 6, 18:34 UTC
Identified - Customers in POD1 of our Ashburn datacenter may be experiencing degraded performance/partial outages at this time. The issue has been identified and is being worked to resolution. We will update as soon as we have more information.
Nov 6, 18:29 UTC
Maintenance Notice - CP1-REA
Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 UTC
Scheduled - Server: CP1-REA.
When: 6th November from 2:00 AM UTC
Expected Duration: Approximately 5 hours of downtime

This upgrade will include:
• Operating System upgrade to AlmaLinux 8.x
• CloudLinux upgrade to version 8.x
• cPanel / WHM update to the latest release
• MariaDB upgrade from 10.3 to 10.11
• PHP 8.4 will be made available
These updates will enhance performance, stability, and security for all accounts hosted on this server.

Important:
In the near future, PHP versions older than 7.4 will be removed.
We highly recommend updating your sites to use PHP 8.x to ensure compatibility and continued support.
Oct 24, 09:47 UTC
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