Monitoring - We are currently experiencing a higher-than-normal volume of support requests, which may result in longer response times than usual.
All tickets are being addressed in the order they are received. Issues involving service outages or downtime are being prioritized to minimize impact.
To help us respond as efficiently as possible, we kindly ask that you do not open multiple tickets or initiate additional chat requests for the same issue, as this increases overall wait times and may delay responses for everyone.
Our support team is actively working through the queue, and all services remain operational at this time. We appreciate your patience and understanding.
Jan 08, 2026 - 19:52 UTC
All tickets are being addressed in the order they are received. Issues involving service outages or downtime are being prioritized to minimize impact.
To help us respond as efficiently as possible, we kindly ask that you do not open multiple tickets or initiate additional chat requests for the same issue, as this increases overall wait times and may delay responses for everyone.
Our support team is actively working through the queue, and all services remain operational at this time. We appreciate your patience and understanding.
Jan 08, 2026 - 19:52 UTC
About This Site
Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.
Network Infrastructure
Operational
STL Region
Operational
REA Region
Operational
ASH Region
Operational
ATL Region
Operational
ENF Region
Operational
ColdFusion Services
Operational
Shared Services
Operational
Customer Support
Operational
Client Portal
Operational
External Internet Service
Operational
Common 3rd-Party Services
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Intercom Email
Operational
Intercom Chats and Posts
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CP7, CP14, CP16, CP19 Database Maintenance Jan 10, 2026 10:00-12:00 UTC
The database services on CP7, CP14, CP16 and CP19 will be temporarily disrupted while upgrades are being performed.
Posted on Jan 09, 2026 - 18:46 UTC
Posted on Jan 09, 2026 - 18:46 UTC
Data Centre Network Maintenance – Enfield Jan 10, 2026 23:59 - Jan 11, 2026 05:59 UTC
Notice:
The Enfield Data Centre will be performing urgent maintenance on core network switching infrastructure. This work is required to ensure continued stability and to prevent potential unplanned network interruptions.
Schedule:
Location:
UK:
Enfield Data Centre (ENF) – Core Network
Date & Time:
Saturday 10th January 2026 @ 23:59 UTC
to
Sunday 11th January 2026 @ 06:00 UTC
Expected Duration:
Up to a 6-hour maintenance window.
Impact:
Brief periods of intermittent network connectivity may be experienced during the maintenance window.
We apologise for any inconvenience this may cause and appreciate your understanding as the data centre completes these necessary network improvements.
Posted on Jan 06, 2026 - 10:03 UTC
The Enfield Data Centre will be performing urgent maintenance on core network switching infrastructure. This work is required to ensure continued stability and to prevent potential unplanned network interruptions.
Schedule:
Location:
UK:
Enfield Data Centre (ENF) – Core Network
Date & Time:
Saturday 10th January 2026 @ 23:59 UTC
to
Sunday 11th January 2026 @ 06:00 UTC
Expected Duration:
Up to a 6-hour maintenance window.
Impact:
Brief periods of intermittent network connectivity may be experienced during the maintenance window.
We apologise for any inconvenience this may cause and appreciate your understanding as the data centre completes these necessary network improvements.
Posted on Jan 06, 2026 - 10:03 UTC