Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.
We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal. We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.
We do apologize for any inconvenience this may cause. Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 2026 - 15:47 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 02:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:01 UTC
Update -
Please be aware of network maintenance scheduled for this evening. A mistake was made in our initial maintenance notice: Date & Time: Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Should say: Date & Time: *Tuesday*14th April 2026 @ 19:00 CDT // 00:00 UTC.
Apr 14, 13:43 UTC
Scheduled -
Notice: We are performing essential maintenance on our network infrastructure located in St. Louis, MO (POD02). This maintenance is crucial to enhance the reliability and performance of our network services.
Schedule: Location: Core Network - St. Louis (POD02)
Date & Time: Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Expected Duration: 2 hour maintenance window.
Impact: During this maintenance window, customers may experience a brief interruption to network connectivity as routing changes are applied.
Each interruption is expected to last no more than 1–2 minutes, and services will automatically reconnect without manual intervention.
In the unlikely event that a rollback is required, an additional interruption of up to 20 minutes may occur while services are restored to their previous state.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Apr 13, 15:41 UTC