All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL Region Operational
90 days ago
100.0 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services ? Operational
Shared Services ? Operational
Customer Support ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Notification 09-23-2025 Sep 23, 2025 02:00-04:00 UTC

Client impact: At Risk
Start date: 09-23-2025 2100 CST
End date: 09-23-2025 2300 CST

Affected services:
St Louis / Network Firewall

Please be aware of the following maintenance period:

WHAT:
As part of Hostek's continuous improvements and monitoring, we need to perform some maintenance to our St Louis Data Center Network Firewalls

SERVICE IMPACT:

Marginal: We are not expecting any downtime during this maintenance window.
While the work is carried out, St Louis Datacenter will be operating under less redundancy than usual.
We do not anticipate any issues as a result of this.

WHY:
Hostek continually updates and improves our infrastructure.

WHEN:
This work is scheduled to be carried out at 2100 CST
We anticipate it to take approx. 2 hours to complete.

If you have any questions, please email support@hostek.com

Regards,
Hostek

Posted on Sep 16, 2025 - 16:53 UTC
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - Our administrative team has resolved an underlying issue with the operating system and service has been restored.
Sep 12, 19:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 16:48 UTC
Investigating - Server NTC3-P4STL is undergoing unplanned maintenance.
We expect this to take several hours.

Please note, this only affects server NTC3-P4STL.

Further updates will be provided as we progress.

Sep 12, 13:00 UTC
Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 08:32 UTC
Update - We are continuing to monitor for any further issues.
Sep 6, 20:01 UTC
Monitoring - NT28 has been successfully restored to an operational state.
We will continue to monitor the server over the coming days.

Sep 6, 20:01 UTC
Update - Recovery attempts of this server have unfortunately failed.
We're cuirrently attempting further recovery and beginning provision of a replacement server.

Sep 6, 15:13 UTC
Update - Our team are continuing to work on recovery of this server.
Due to the size of the server this is expected to take several hours, potentially longer.
We will keep you informed of progress.

Sep 6, 00:48 UTC
Identified - We are currently experiencing a service interruption on the NT28 Windows Shared Server. All websites hosted on this server may be temporarily inaccessible while we perform emergency maintenance.

This issue is isolated to NT28 and does not affect other servers or services.
Our team is actively working on the recovery process, which is expected to take several hours.

We sincerely apologize for the disruption and will provide updates here as work progresses.

Sep 5, 17:39 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 UTC
Scheduled - We will be conducted scheduled maintenance on the Hostek US Service\Billing Portal during the US overnight hours. During this maintenance process both the https://cp.hostek.com and https://wcp.hostek.com URLs will be temporarily set to resolve to a static maintenance page until all maintenance tasks are completed.
Aug 19, 14:37 UTC