Hawk Connectivity Issues
Monitoring - At this time, the issue has been identified and steps have been taken to assist with the issue. We are now seeing that the connection has stabilized. We will continue to monitor this issue closely.
Dec 24, 2025 - 14:48 UTC
Identified - We realize customers on Hawk have been experiencing intermittent connection issues recently. Network mitigation tactics are in place to alleviate as much as possible, however, this could still cause intermittent issues for some users. Once fully resolved, we will let you know.
Dec 22, 2025 - 23:58 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.96 % uptime
Today
STL Region Operational
90 days ago
99.99 % uptime
Today
REA Region Operational
90 days ago
99.81 % uptime
Today
ASH Region Operational
90 days ago
99.99 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Degraded Performance
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 26, 2025

No incidents reported today.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

Unresolved incident: Hawk Connectivity Issues.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Issue affecting P1 STL
Resolved - The issue has resolved
Our team is investigating and reaching out to our upstream provider for more information
Dec 22, 05:33 UTC
Investigating - We are investigating an issue is P1 STL

More information will be provided when available.
Dec 22, 05:06 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025
STL Electrical Works
Completed - The scheduled maintenance has been completed.
Dec 20, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 00:01 UTC
Scheduled - Status: At Risk
Location: STL (St. Louis) - USA
When: Friday, December 19, 2025, from 6:00 PM to Midnight (CST) // 00:00am to 06:00am (UTC)
Expected Duration: Approximately 6 hours

We have been informed of upcoming electrical infrastructure upgrades at the facility where our systems are housed. As part of this work, the utility provider will be carrying out a full-building power shutdown during the window noted above.

During this period, normal building power will be unavailable. Essential building systems such as access control and emergency lighting will remain operational, while non-essential services (including elevators and certain building amenities) will be offline until power is restored.

Service Impact
We do not expect any interruption to your servers or hosted services. On site generator systems are fully maintained, tested, and fueled to ensure continuous operation throughout the maintenance. As an added precaution, there will be a complete additional generator inspection the week before the event. Datacenter service teams will also be on-site for the full duration to monitor systems and oversee the transition back to utility power.

If you have any questions, please feel free to reach out to our support team.

Thank you,
Hostek Support Team
Dec 11, 17:49 UTC
Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
CP1, CP3, CP4, CP5 Database Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 06:00 UTC
Scheduled - The database services on CP1, CP3, CP4 and CP5 will be temporarily disrupted while upgrades are being performed.
Dec 16, 21:49 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025
REA Network Issues
Resolved - This incident is marked resolved
Dec 15, 09:04 UTC
Monitoring - We have identified the issue affecting the REA network and implemented a fix. The system is now stable, and we are actively monitoring to ensure continued normal operation.
Dec 14, 22:19 UTC
Investigating - Customers in our Reading, UK location are experiencing a partial outage due to a network issue. Our engineering team is already online and working to resolve the issue.
Dec 14, 19:32 UTC
Dec 14, 2025
CPR7 Database Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 06:00 UTC
Scheduled - CPR7 database services will be temporary disrupted while upgrades are being performed.
Dec 13, 17:27 UTC
Dec 13, 2025
CPR3, CPR4, CPR5, CPR6 Database Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 06:00 UTC
Scheduled - CPR3, CPR4, CPR5, CPR6 database services will be temporary disrupted while upgrades are being performed.
Dec 12, 17:12 UTC
Dec 12, 2025
CPR1 & CPR2 Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 06:00 UTC
Scheduled - CPR1 & CPR2 database services will be temporary disrupted while upgrades are being performed.
Dec 11, 19:46 UTC
← Incident History Powered by Atlassian Statuspage