All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.94 % uptime
Today
STL Region Operational
90 days ago
99.73 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Operational
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Elevated Support Request Volume
Resolved - This incident has been resolved.
Aug 20, 17:33 UTC
Monitoring - We are currently experiencing higher-than-normal support request volume, which is resulting in longer response times from our Support team.

Our team is actively working through incoming requests as quickly as possible. Customers with existing requests do not need to submit additional tickets, as duplicate requests may contribute to further delays.

Hostek hosting services and infrastructure are not impacted by this event.

We appreciate your patience while our team works to return response times to normal.
Aug 14, 16:29 UTC
Issue affecting PayPal Payments
Resolved - This incident has been resolved.
Aug 20, 17:32 UTC
Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.

We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 4, 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.

We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 15:47 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

MySQL9 MySQL upgrade
Completed - The scheduled maintenance has been completed.
Aug 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 04:00 UTC
Scheduled - Shared MySQL server MySQL9 will be undergoing upgrades at the specified time. During the time frame, database connections may be unavailable for the majority of the maintenance period.
Aug 13, 13:53 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Issue affecting subnet 5.57.213.0/24
Resolved - This issue has been resolved
Aug 12, 12:27 UTC
Investigating - We are investigating reports of connectivity issues with subnet 5.57.213.0/24
This subnet is used by a subset of our shared hosting customers.
Aug 12, 08:17 UTC

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

MySQL10 MySQL upgrade
Completed - The scheduled maintenance has been completed.
Aug 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 04:00 UTC
Scheduled - Shared MySQL server MySQL10 will be undergoing upgrades at the specified time. During the time frame, database connections may be unavailable for the majority of the maintenance period.
Aug 7, 01:14 UTC
MySQL3-REA MySQL upgrade
Completed - The scheduled maintenance has been completed.
Aug 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 UTC
Scheduled - Shared MySQL server MySQL3-REA will be undergoing upgrades at the specified time. During the time frame, database connections may be unavailable for the majority of the maintenance period.
Aug 7, 01:10 UTC
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