Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.

We still recommend contacting our billing team at billing@hostek.com for any questions.

Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.

We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.

Jan 21, 2026 - 15:47 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
90 days ago
99.95 % uptime
Today
STL Region Operational
90 days ago
99.94 % uptime
Today
REA Region Operational
90 days ago
99.81 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Operational
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Completed - This scheduled maintenance has completed and all billing services have resumed normal operations. Please contact our support team if you encounter any difficulties accessing your billing account services.
Feb 11, 05:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 05:00 UTC
Scheduled - We will be performing maintenance to our US and UK Billing (cp.hostek.com / cp.hostek.co.uk) servers at 11PM CST [5AM UCT] time this evening.

During this process the billing and WCP Control Panels may be unavailable or experience intermittent downtime during this process. However, Customer sites and services will remain unaffected.

We anticipate this process to take 30 minutes at most.

If you require support during this time, please email support@hostek.com

Feb 10, 17:01 UTC
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.