Resolved -
We are happy to report the issue has been resolved. We appreciate your patience.
Nov 6, 18:47 UTC
Monitoring -
A fix has been implemented, and we are monitoring to ensure full resolution. All servers are showing full ping and operational status at this time.
Nov 6, 18:34 UTC
Identified -
Customers in POD1 of our Ashburn datacenter may be experiencing degraded performance/partial outages at this time. The issue has been identified and is being worked to resolution. We will update as soon as we have more information.
Nov 6, 18:29 UTC
Completed -
The scheduled maintenance has been completed.
Nov 6, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 UTC
Scheduled -
Server: CP1-REA. When: 6th November from 2:00 AM UTC Expected Duration: Approximately 5 hours of downtime
This upgrade will include: • Operating System upgrade to AlmaLinux 8.x • CloudLinux upgrade to version 8.x • cPanel / WHM update to the latest release • MariaDB upgrade from 10.3 to 10.11 • PHP 8.4 will be made available These updates will enhance performance, stability, and security for all accounts hosted on this server.
Important: In the near future, PHP versions older than 7.4 will be removed. We highly recommend updating your sites to use PHP 8.x to ensure compatibility and continued support.
Oct 24, 09:47 UTC
Resolved -
The incident has been resolved and we will continue to monitor.
Nov 1, 22:49 UTC
Monitoring -
We have identified the issue affecting the POD02 network and implemented a fix. The system is now stable, and we are actively monitoring to ensure continued normal operation.
Nov 1, 08:06 UTC
Investigating -
We are currently aware of an intermittent issue affecting our POD02 network and our team is actively investigating. There is no ETA at this time.
Nov 1, 05:12 UTC