Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.

We still recommend contacting our billing team at billing@hostek.com for any questions.

Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.

We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.

Jan 21, 2026 - 15:47 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
90 days ago
99.95 % uptime
Today
STL Region Operational
90 days ago
99.79 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Operational
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - Update: Following our investigation, we have confirmed that this incident was caused by a hardware failure within our upstream datacentre provider's network infrastructure.

Our provider has successfully restored services by migrating network traffic onto redundant infrastructure. We will continue to monitor the environment closely while they complete their post-incident investigation and implement any necessary corrective actions.

We apologise for any inconvenience this incident may have caused and appreciate your patience while the issue was resolved.

Jul 6, 13:30 UTC
Monitoring - The network issue affecting STL has been resolved.
We will continue to closely monitor the network and perform further investigations.

Jul 6, 09:56 UTC
Investigating - We are currently investigating a network issue affecting the St Louis network.
More information will be provided.

Jul 6, 09:00 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.