Issue affecting PayPal Payments
Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.

We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.

We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 2026 - 15:47 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.93 % uptime
Today
STL Region Operational
90 days ago
99.71 % uptime
Today
REA Region Operational
90 days ago
99.94 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Operational
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 11, 2026

No incidents reported today.

Apr 10, 2026
Planned - St Louis Network Maintenance - POD2
Completed - The scheduled maintenance has been completed.
Apr 10, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:01 UTC
Scheduled - Notice:
We are performing essential maintenance on our network infrastructure located in St. Louis, MO (POD02). This maintenance is crucial to enhance the reliability and performance of our network services.

Schedule:
Location:
Core Network - St. Louis (POD02)

Date & Time:
Thursday 9th April 2026 @ 19:00 CDT // 00:00 UTC.

Expected Duration:
2 hour maintenance window.

Impact:
While network connectivity is not anticipated to be disrupted there will be an enhanced risk during this maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Apr 9, 09:16 UTC
Apr 9, 2026
Network Connectivity loss detected in Reading UK data-center
Resolved - This incident has been resolved.
Apr 9, 23:16 UTC
Monitoring - Services are now returning to normal. Support is monitoring.
Apr 9, 22:32 UTC
Update - The issue has been identified and the team is working on the issues.
Apr 9, 22:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 22:03 UTC
Investigating - Currently our service provider in our REA data-center is having network connectivity loss related to our infrastructure. The data center has reached out and is currently working the issues. There isn't an ETA at the moment from the engineers on site.
Apr 9, 22:02 UTC
Planned Network - St. Louis Maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 09:16 UTC
Scheduled - Notice:
We are performing essential maintenance on our network infrastructure located in St. Louis, MO (POD01). This maintenance is crucial to enhance the reliability and performance of our network services.

Schedule:
Location:
Core Network - St. Louis (POD01)

Date & Time:
Wednesday 8tht April 2026 @ 10:00 CDT

Expected Duration:
5 hour maintenance window.

Impact:
Network connectivity is not anticipated to be disrupted.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Apr 7, 22:37 UTC
Apr 8, 2026
Swordfish Migration
Completed - The scheduled maintenance has been completed and services are operational on the new equipment for the server. If you are experiencing any issues, please contact us at support so we may provide you assistance.
Apr 8, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:30 UTC
Scheduled - Swordfish will undergo a migration to new hardware. This should cause minimal disruption to services as traffic is routed to the new server.
Apr 7, 18:24 UTC
Apr 7, 2026
NT48-STL BMR in Progress
Resolved - NT48-STL is now back online
Apr 7, 15:56 UTC
Identified - The NT48-STL shared server is currently undergoing a Bare Metal Restore (BMR) due to detected OS corruption. During this process, the server will be unavailable. We are working to restore services as quickly as possible and will provide updates as needed.
Apr 7, 08:58 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
STL-POD2 Outage
Resolved - This incident is marked as resolved.
Mar 31, 09:21 UTC
Monitoring - We have resolved the underlying issue and will continue to closely monitor the network for any further issues.
Further information will be provided relating to the cause and our remediation within the next few days.
Mar 30, 22:58 UTC
Identified - We have identified and isolated the issue affecting POD2 STL.
While systems are currently reporting online, we are continuing to work on the issue and there may be further downtime while we progress through further checks.

We will update this status when have more information
Mar 30, 20:51 UTC
Update - Our network engineering team are continuing to work on the issue affecting POD2 STL.
We will provide further updates as we move forward.
Mar 30, 20:06 UTC
Investigating - We are experiencing an outage for POD2 of our St Louis Datacenter. We will provide more information as it becomes available.
Mar 30, 18:34 UTC
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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