All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.98 % uptime
Today
STL Region Operational
90 days ago
99.92 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
99.95 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services ? Operational
Shared Services ? Operational
Customer Support ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
WCP Dashboard Maintenance
Postmortem - Read details
May 12, 22:55 UTC
Completed - The scheduled maintenance has been completed.
May 12, 22:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 UTC
Scheduled - We will be performing maintenance to our WCP services for both the US and UK regions. During this time, there may be interruptions encountered when attempting to utilize the WCP control panel tools for your services.
May 12, 19:12 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Client Area Support
Resolved - I am pleased to report that the module re-write is completed, and testing confirmed working.
May 7, 19:54 UTC
Update - This is still being worked on, the update required a complete rewrite of this module.
Apr 9, 20:54 UTC
Identified - We are aware of the issue wherein you cannot access support from within the client area. This issue occured as a result of the recent upgrade which broke our integrations. We are working to resolve the issue, but in the meantime, please go back to the main website, after logging into the client area, and file your ticket! Thank you for your patience!
Apr 6, 14:23 UTC
DNS Vanity Nameserver Updates
Resolved - As this has been up for 4 weeks now, we are marking as resolved.
May 7, 19:53 UTC
Monitoring - Dear Customer,

We’re reaching out to inform you of upcoming changes to our DNS infrastructure.

As part of a recent network policy change from Cloudflare—our upstream provider for DNS routing—we are required to update the IP addresses associated with our nameservers. This change is necessary to maintain continued compatibility and performance across our DNS systems.

Who Is Affected?
Most customers use our default nameservers (e.g., ns*.hostek.com, ns*.ezhostingserver.com). If you're using our nameservers, no action is required.
If you are using vanity nameservers (your own branded nameservers pointing to our IPs), you will need to update the IP addresses for your nameserver entries at your domain registrar.

Updated Nameserver IPs (effective immediately):
NS1 (.hostek.com / .ezhostingserver.com) → 172.64.52.162
NS2 (.hostek.com / .ezhostingserver.com) → 172.64.53.112

NS3 (.hostek.com / .ezhostingserver.com) → 172.64.52.235
NS4 (.hostek.com / .ezhostingserver.com) → 172.64.53.141

NS5 (.hostek.com / .ezhostingserver.com) → 172.64.52.77
NS6 (.hostek.com / .ezhostingserver.com) → 172.64.53.165

NS7 (.hostek.com / .ezhostingserver.com) → 172.64.52.146
NS8 (.hostek.com / .ezhostingserver.com) → 172.64.53.254

NS9 (.hostek.com / .ezhostingserver.co.uk) → 172.64.52.254
NS10 (.hostek.com / .ezhostingserver.co.uk) → 172.64.53.205

NS11 (.hostek.co.uk / .ezhostingserver.co.uk) → 172.64.52.190
NS12 (.hostek.co.uk / .ezhostingserver.co.uk) → 172.64.53.77

Please ensure any vanity nameservers you manage are updated with the new IP addresses as soon as possible to avoid any service disruption.
If you have any questions or need assistance, feel free to reach out to our support team on support@hostek.com.

Thanks for choosing Hostek!

Kind regards
Hostek
Apr 11, 16:18 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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