STL - POD02 - Shared Server Connectivity Issues

Incident Report for Hostek

Resolved

This incident has been resolved.

Posted May 30, 2024 - 19:27 UTC

Monitoring

The networking team has resolved the routing configuration responsible for the connectivity issues. We are continuing to monitor the situation. Any outstanding connectivity issues should be reported to the Support team by way of a trouble ticket or chat.

Posted May 30, 2024 - 17:57 UTC

Identified

The cause of the connectivity issues has been identified and the networking team is working on a fix. We're continuing to monitor the situation and will provide further updates as the situation evolves.

Posted May 30, 2024 - 16:27 UTC

Investigating

Our networking team is investigating reports of connectivity issues with our shared servers residing in POD2. Because efforts are focused on determining the cause and rectifying the problem, we have not been provided more information at this time. Once we have received more information, we will provide further updates.

Posted May 30, 2024 - 14:21 UTC

This incident affected: Shared Services.