All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL Region Operational
90 days ago
100.0 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
Shared Services ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021
Completed - The scheduled maintenance has been completed.
Dec 3, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:16 UTC
Scheduled - Mail 8 and Mail 10 will be unavailable during this scheduled maintenance.
Dec 2, 15:46 UTC
Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - We are marking this incident as resolved after an extended period of uptime. We will continue to monitor and create a new incident if issues reoccur.
Nov 25, 00:15 UTC
Monitoring - Spitfire, Pickaweb, UK - The webserver replacement should help with website load times extensively. We are still monitoring to see if any recurring slowness appears with the new optimizations in place.
Nov 24, 19:35 UTC
Update - We have switched the webserver to one that should be more optimized and better suited for the high-traffic environment on Spitfire. This has reduced overall server load and as we continue to install it should improve page load speed. Further updates will be provided as able.
Nov 24, 18:12 UTC
Update - We are continuing to investigate this issue.
Nov 24, 17:51 UTC
Investigating - The incidents encountered on our Spitfire UK shared server are less frequent, however issues are occasionally arising and we are addressing them as they come up. We are continuing to investigate the source and are monitoring the server closely. Problems encountered are generally related to load times and occasional timeouts due to an attack currently targeting Spitfire.
Nov 24, 17:51 UTC
Nov 24, 2021
Resolved - The incident is less frequent, however issues are occasionally arising and we are addressing them as they come up. We will continue to monitor the server closely.
Nov 24, 16:51 UTC
Update - We encountered issues with the kernel-level configuration on this server and have identified the cause. A fix has been implemented which is showing all sites now loading. This issue has been resolved and is not expected to reoccur. We are continuing to monitor for any further issues.
Nov 24, 14:14 UTC
Monitoring - A fix has been implemented and we are continuing to monitor the server.
We believe all sites should be operational, should you see a problem with a site, please raise a support conversation.
Nov 24, 14:14 UTC
Update - We are aware the shared server "Spitfire" is currently unavailable. We are working to resolve the issue and will provide further updates as they become available.
Nov 24, 12:55 UTC
Investigating - We're aware issues have re-surfaced, our team is investigating and we will provide further updates here
Nov 24, 12:19 UTC
Monitoring - We are continuing to closely monitor this server over the next few hours.
Nov 24, 11:25 UTC
Identified - The issue has been identified and a fix has been implemented
Nov 24, 11:24 UTC
Investigating - We are currently encountering intermittent connection issues to some websites on our Spitfire Pickaweb server.
Our team is working to investigate the cause, further updates will be provided when available.
Nov 24, 11:13 UTC
Resolved - This incident has been resolved.
Nov 24, 01:59 UTC
Monitoring - we are now monitoring to ensure websites remain stable while a fix is implemented. If you continue to experience issues, please contact our support team via your billing panel.
Nov 23, 22:33 UTC
Identified - We are currently encountering intermittent connection issues to some websites on our Spitfire Pickaweb server. The cause is believed to be identified as related to the firewall configuration, and we are now monitoring to ensure websites remain stable while a fix is implemented. If you continue to experience issues, please contact our support team via your billing panel.
Nov 23, 22:31 UTC
Nov 23, 2021
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.