Identified - Microsoft has identified an issue affecting Remote Desktop Services (RDS) on Windows Servers following the latest Windows security updates.
According to Microsoft, RDS might become unstable, resulting in RDP connections failing after several minutes, sign-in issues, or servers hanging at "Please wait for the Remote Desktop Configuration." Related tools, including Microsoft Management Console (MMC), RDS Licensing Diagnoser, and File Explorer, might also become unresponsive. Additionally, the Windows Update page might stop responding and continuously display a loading indicator.
Microsoft is currently investigating the issue, and we are waiting for further information regarding a permanent fix or additional workaround.
At this time, restarting the affected server can temporarily restore access and resolve the RDP/login issue. A server restart may therefore be required to regain access if you are currently experiencing this issue.
For more information, please refer to Microsoft's documentation:
https://learn.microsoft.com/en-us/windows/release-health/status-windows-server-2025#remote-desktop-services-might-stop-responding-after-sept--2026-security-update
https://learn.microsoft.com/en-us/windows/release-health/status-windows-server-2022#remote-desktop-services-might-stop-responding-after-sept--2026-security-update
https://support.microsoft.com/en-us/servicing/os/windows-10/2026/09/kb5122876-windows-10-1809-security-update
If you are experiencing this issue and would like to schedule a server reboot to temporarily restore access, please open a support ticket through the Client Area and provide your preferred date, time, and time zone. Our team will schedule the reboot for you.
We are monitoring the situation and will provide further updates as more information becomes available from Microsoft.
Sep 14, 2026 - 15:58 UTC
According to Microsoft, RDS might become unstable, resulting in RDP connections failing after several minutes, sign-in issues, or servers hanging at "Please wait for the Remote Desktop Configuration." Related tools, including Microsoft Management Console (MMC), RDS Licensing Diagnoser, and File Explorer, might also become unresponsive. Additionally, the Windows Update page might stop responding and continuously display a loading indicator.
Microsoft is currently investigating the issue, and we are waiting for further information regarding a permanent fix or additional workaround.
At this time, restarting the affected server can temporarily restore access and resolve the RDP/login issue. A server restart may therefore be required to regain access if you are currently experiencing this issue.
For more information, please refer to Microsoft's documentation:
https://learn.microsoft.com/en-us/windows/release-health/status-windows-server-2025#remote-desktop-services-might-stop-responding-after-sept--2026-security-update
https://learn.microsoft.com/en-us/windows/release-health/status-windows-server-2022#remote-desktop-services-might-stop-responding-after-sept--2026-security-update
https://support.microsoft.com/en-us/servicing/os/windows-10/2026/09/kb5122876-windows-10-1809-security-update
If you are experiencing this issue and would like to schedule a server reboot to temporarily restore access, please open a support ticket through the Client Area and provide your preferred date, time, and time zone. Our team will schedule the reboot for you.
We are monitoring the situation and will provide further updates as more information becomes available from Microsoft.
Sep 14, 2026 - 15:58 UTC
Monitoring - We are currently experiencing higher-than-normal support request volume, which is resulting in longer response times from our Support team.
Our team is actively working through incoming requests as quickly as possible. Customers with existing requests do not need to submit additional tickets, as duplicate requests may contribute to further delays.
Hostek hosting services and infrastructure are not impacted by this event.
We appreciate your patience while our team works to return response times to normal.
Aug 26, 2026 - 19:31 UTC
Our team is actively working through incoming requests as quickly as possible. Customers with existing requests do not need to submit additional tickets, as duplicate requests may contribute to further delays.
Hostek hosting services and infrastructure are not impacted by this event.
We appreciate your patience while our team works to return response times to normal.
Aug 26, 2026 - 19:31 UTC
About This Site
Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.
Network Infrastructure
Operational
STL Region
Operational
REA Region
Operational
ASH Region
Operational
ATL Region
Operational
ENF Region
Operational
ColdFusion Services
Operational
Shared Services
Operational
Customer Support
Degraded Performance
Client Portal
Operational
External Internet Service
Operational
Common 3rd-Party Services
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Intercom Email
Operational
Intercom Chats and Posts
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.