All Systems Operational

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.99 % uptime
Today
STL Region Operational
90 days ago
99.99 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services
Operational
Shared Services
Operational
Client Portal
Operational
External Internet Service
Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Mail3 Deliverability Issues
Resolved - This incident has been resolved.
Sep 26, 12:29 UTC
Investigating - We are currently investigating this issue.
Sep 25, 19:30 UTC
NTC2 (Pod4 in St. Louis) Connection Issues
Resolved - This incident has been resolved.
Sep 26, 12:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 19:43 UTC
Investigating - We are currently investigating this issue.
Sep 25, 18:51 UTC
Sep 25, 2023
CloudFlare Connectivity Problem
Resolved - This incident has been resolved.
Sep 25, 18:50 UTC
Monitoring - A block was found between the Hostek network and CloudFlare. While client servers were not affected by this, some devices may not have been able to connect to the Hostek network. Hostek team members were able to identify and resolve the cause of this block and connections are restored.
Sep 19, 20:15 UTC
STL Intermittent Network Isuses
Resolved - This incident has been resolved.
Sep 25, 18:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 13:18 UTC
Investigating - We are currently investigating this issue.
Sep 22, 13:05 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023
Windows Shared Issues - NTC65
Resolved - This incident has been resolved.
Sep 20, 19:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 18:38 UTC
Sep 19, 2023
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
NTC20 - Operating System Issue
Postmortem - Read details
Sep 15, 08:17 UTC
Resolved - This incident was resolved as of 16:30 CST 14/09/23
Sep 15, 08:12 UTC
Update - We apologise for the delay in updates on this issue affecting users of shared server NTC20.
Our team is working diligently to rebuild the server.
Approximately 60% of websites are now online and the remainder will follow over the next short while.
We apologise for any inconvenience this may have caused.
Sep 14, 20:41 UTC
Identified - Server: NTC20
Class: Shared hosting
Issue: Operating System
Status: Identified, working toward resolution
Detail: We are in the process of provisioning a replacement server for NTC20, and our team is actively working to resolve the issue. Rest assured that we will handle the migration of all sites and content to the new server seamlessly.

Estimated Resolution Time: 6:00 AM CST

We understand the importance of your online presence, and we sincerely apologize for any inconvenience this outage may have caused. Our team is committed to resolving this issue as swiftly as possible, and we will keep you updated on our progress.
Sep 14, 08:49 UTC
Sep 14, 2023
Intermittent Email Login Problems - Mail21
Resolved - This incident has been resolved.
Sep 14, 08:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 23:17 UTC
Investigating - Between the hours of 2pm to 6pm CST customers may have noticed problems logging into their email. Hostek System Administrators were able to identify congestion that was causing high load and thus intermittent connectivity issues. This has since been resolved.
Sep 12, 19:15 UTC
Intermittent Mail Bouncing Issues
Resolved - This incident has been resolved.
Sep 14, 08:42 UTC
Monitoring - The necessary adjustments have been implemented. Client email deliverability will return to normal in the next 12 hours.
Sep 12, 23:23 UTC
Investigating - Hostek clients may see bounce back or 550 error messages when sending emails. This issue is specific to certain email providers and will resolve itself over the next 12 hours.
Sep 12, 23:22 UTC
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