Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.

We still recommend contacting our billing team at billing@hostek.com for any questions.

Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.

We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.

Jan 21, 2026 - 15:47 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
90 days ago
99.95 % uptime
Today
STL Region Operational
90 days ago
99.94 % uptime
Today
REA Region Operational
90 days ago
99.81 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services Operational
Shared Services Operational
Customer Support Operational
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 5, 2026

No incidents reported today.

Feb 4, 2026

Unresolved incident: Issue affecting PayPal Payments.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved.
Jan 30, 15:44 UTC
Monitoring - The issue is resolved, we are continuing to monitor
Jan 30, 12:14 UTC
Investigating - We are aware of an issue affecting some parts of the STL (St Louis) network.
Our team are investigating and further updates will be provided

Jan 30, 11:58 UTC
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:00 UTC
Scheduled - Shared MSSQL server SQL1-P4STL will be undergoing maintenance during this time. Databases will be placed in to read-only mode for the majority of the maintenance.
Jan 24, 00:34 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:30 UTC
Scheduled - Shared MSSQL server SQL11-STL will be undergoing maintenance during this time. Databases will be placed in to read-only mode for the majority of the maintenance.
Jan 24, 00:35 UTC
Jan 23, 2026
Resolved - This incident has been resolved.
Jan 23, 10:35 UTC
Identified - SQL1-P4 is still undergoing scheduled maintenance. We are working to complete this as soon as possible.
Jan 23, 07:24 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 06:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 23, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 01:30 UTC
Scheduled - The shared MSSQL server SQL6-STL will be undergoing maintenance during this time. Databases will be placed into read-only mode for most of this time and there will be brief periods of downtime
Jan 23, 00:40 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 UTC
Scheduled - Shared MSSQL server SQL1-P4 will be undergoing upgrades. There will be periods of instability and downtime.
Jan 21, 05:40 UTC
Jan 22, 2026
Resolved - This incident has been resolved.
Jan 22, 07:34 UTC
Investigating - The scheduled maintenance on SQL11-STL is taking longer than anticipated. We are working to complete this work as quickly as possible.
Jan 22, 07:11 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 UTC
Scheduled - The shared MSSQL server SQL11-STL will be undergoing upgrades. There will be periods of instability and downtime.
Jan 21, 05:38 UTC