Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.
We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal. We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.
We do apologize for any inconvenience this may cause. Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 2026 - 15:47 UTC
Resolved -
This incident has been resolved.
Jan 30, 15:44 UTC
Monitoring -
The issue is resolved, we are continuing to monitor
Jan 30, 12:14 UTC
Investigating -
We are aware of an issue affecting some parts of the STL (St Louis) network. Our team are investigating and further updates will be provided
Jan 30, 11:58 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:00 UTC
Scheduled -
Shared MSSQL server SQL1-P4STL will be undergoing maintenance during this time. Databases will be placed in to read-only mode for the majority of the maintenance.
Jan 24, 00:34 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:30 UTC
Scheduled -
Shared MSSQL server SQL11-STL will be undergoing maintenance during this time. Databases will be placed in to read-only mode for the majority of the maintenance.
Jan 24, 00:35 UTC
Completed -
The scheduled maintenance has been completed.
Jan 23, 06:30 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 23, 04:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 01:30 UTC
Scheduled -
The shared MSSQL server SQL6-STL will be undergoing maintenance during this time. Databases will be placed into read-only mode for most of this time and there will be brief periods of downtime
Jan 23, 00:40 UTC
Resolved -
This incident has been resolved.
Jan 22, 07:34 UTC
Investigating -
The scheduled maintenance on SQL11-STL is taking longer than anticipated. We are working to complete this work as quickly as possible.
Jan 22, 07:11 UTC