Monitoring - We are currently experiencing significantly higher support volumes due to the ongoing PHP security incident, resulting in longer-than-usual response times.

Please avoid submitting additional tickets or requesting updates on existing tickets, as this may affect queue positioning and further delay responses.

We are reviewing support queues every 60 minutes to identify and prioritize downtime-related issues.

Until further notice, we are prioritizing service outages and critical downtime issues. Non-downtime requests may experience extended delays and cannot be prioritized at this time.

We appreciate your patience and understanding as our team works through the backlog and addresses the most critical issues first.

Oct 25, 2026 - 19:38 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Network Infrastructure Operational
STL Region Operational
REA Region Operational
ASH Region Operational
ATL Region Operational
ENF Region Operational
ColdFusion Services Operational
Shared Services Operational
Customer Support Degraded Performance
Client Portal Operational
External Internet Service Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 9, 2026

Resolved - This issue has been resolved, and the WCP UK platform is now fully operational and accessible.
Nov 9, 14:53 UTC
Identified - We are aware the UK WCP service is currently offline.
Our team are working to resolve this.

This only affects the WCP control panel, does not affect sites and services the control panel controls.

Nov 9, 11:37 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 UTC
Scheduled - MySQL14 will be undergoing upgrades at the specified time. During the time frame, database connections may be unavailable for the majority of the maintenance period.
Nov 2, 18:07 UTC

Nov 2, 2026

Completed - The scheduled maintenance has been completed.
Nov 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 12:00 UTC
Scheduled - MySQL14 will be undergoing upgrades at the specified time. During the time frame, database connections may be unavailable for the majority of the maintenance period.
Nov 1, 23:41 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.