Update - We’re still actively investigating this issue. We’ve confirmed it was caused by an updated module within the billing control panel. Resolving this will require assistance from our development team, and at this time, we expect a full resolution within the next few weeks. We appreciate your continued patience while we work toward a permanent fix.
We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 04, 2026 - 22:22 UTC
We still recommend contacting our billing team at billing@hostek.com for any questions.
Feb 04, 2026 - 22:22 UTC
Identified - We are aware of a complication affecting our ability to take payments using PayPal.
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.
We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 2026 - 15:47 UTC
We're in discussions with our vendor, in the mean time you can make payment by selecting "pay by card" using our Stripe provider.
We do apologize for any inconvenience this may cause.
Please contact our billing team using billing@hostek.com if you have any questions.
Jan 21, 2026 - 15:47 UTC
About This Site
Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.
Network Infrastructure
Operational
STL Region
Operational
REA Region
Operational
ASH Region
Operational
ATL Region
Operational
ENF Region
Operational
ColdFusion Services
Operational
Shared Services
Operational
Customer Support
Operational
Client Portal
Operational
External Internet Service
Operational
Common 3rd-Party Services
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Intercom Email
Operational
Intercom Chats and Posts
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned - St Louis Network Maintenance - POD2 Apr 15, 2026 00:01-02:01 UTC
Update -
Please be aware of network maintenance scheduled for this evening.
A mistake was made in our initial maintenance notice:
Date & Time:
Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Should say:
Date & Time:
*Tuesday*14th April 2026 @ 19:00 CDT // 00:00 UTC.
Apr 14, 2026 - 13:43 UTC
A mistake was made in our initial maintenance notice:
Date & Time:
Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Should say:
Date & Time:
*Tuesday*14th April 2026 @ 19:00 CDT // 00:00 UTC.
Apr 14, 2026 - 13:43 UTC
Scheduled -
Notice:
We are performing essential maintenance on our network infrastructure located in St. Louis, MO (POD02). This maintenance is crucial to enhance the reliability and performance of our network services.
Schedule:
Location:
Core Network - St. Louis (POD02)
Date & Time:
Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Expected Duration:
2 hour maintenance window.
Impact:
During this maintenance window, customers may experience a brief interruption to network connectivity as routing changes are applied.
Each interruption is expected to last no more than 1–2 minutes, and services will automatically reconnect without manual intervention.
In the unlikely event that a rollback is required, an additional interruption of up to 20 minutes may occur while services are restored to their previous state.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Apr 13, 2026 - 15:41 UTC
We are performing essential maintenance on our network infrastructure located in St. Louis, MO (POD02). This maintenance is crucial to enhance the reliability and performance of our network services.
Schedule:
Location:
Core Network - St. Louis (POD02)
Date & Time:
Thursday 14th April 2026 @ 19:00 CDT // 00:00 UTC.
Expected Duration:
2 hour maintenance window.
Impact:
During this maintenance window, customers may experience a brief interruption to network connectivity as routing changes are applied.
Each interruption is expected to last no more than 1–2 minutes, and services will automatically reconnect without manual intervention.
In the unlikely event that a rollback is required, an additional interruption of up to 20 minutes may occur while services are restored to their previous state.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Apr 13, 2026 - 15:41 UTC