Shared Mail Server Connectivity Issue
Monitoring - We have implemented a fix on the affected servers (mail4 & mail12) and are showing connectivity with no issues. Will be monitoring this further.
Jul 22, 2024 - 15:34 UTC
Identified - We have identified the connectivity issue with some shared mail servers and are currently implementing a fix.
Jul 22, 2024 - 14:45 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Operational
90 days ago
99.98 % uptime
Today
STL Region Operational
90 days ago
99.88 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
100.0 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services ? Operational
Shared Services ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Upstream Provider - Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:00 UTC
Scheduled - Details of upcoming maintenance affecting location READING - UK.

As part of ongoing performance and reliability improvements, our upstream provider will be performing maintenance on their core infrastructure. As with any maintenance activity, there is an element of risk although there is no expected impact to services.

START - 22/07/2024 21:00 UTC
FINISH - 22/07/2024 22:59 UTC

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at status.hostek.com
Jul 17, 14:15 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Reduced Support Availability
Resolved - This incident has been resolved.
Jul 20, 10:42 UTC
Identified - Some Windows services are impacted by a well known security vendors recent update.
Our team are working to remediate.
Please be advised support replies maybe delayed.
Jul 19, 08:28 UTC
Issue affecting shared services
Resolved - This incident has been resolved.
Jul 20, 10:42 UTC
Identified - We have identified an issue affecting our shared services.
We're working to remediate this issue which is related to the global security vendor currently experiencing known problems.
Jul 19, 09:06 UTC
Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024
STL backup networks
Resolved - Extended STL backup network maintenance is complete.
Jul 17, 14:06 UTC
Update - Our STL backup networks continue to be under extended maintenance.
Jun 25, 14:01 UTC
Update - Our STL backup systems remain under extended maintenance.
Jun 24, 09:13 UTC
Identified - Our STL backup networks are under extended maintenance.
No backups or restores can be undertaken while under maintenance.
Jun 21, 16:45 UTC
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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