Router Maintenance (at risk period)
Scheduled Maintenance Report for Hostek
Completed
The scheduled maintenance has been completed.
Posted Jan 12, 2023 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 12, 2023 - 02:03 UTC
Scheduled
Client impact: At Risk
Start date: 11/JAN/2023 20:00:00
End date: 11/JAN/2023 21:00:00

Affected services:
POD2-STL

Please be aware of the following emergency maintenance period:

WHAT:
As part of Hostek's continuous improvements and monitoring, we have identified a hardware component within one of our core routers which needs replacement.

SERVICE IMPACT:
Marginal: We are expecting a small amount of downtime when we manually force failover to our secondary router. This is expected to last less than 1 second.
When the work is complete, we will manually failback to the primary router, this action will cause another less than 1 second downtime (expected).

While the work is carried out, POD2 will be operating under less resiliency than usual.
Although we do not anticipate any issues as a result of this, an "at risk" notice is being sent out.

WHY:
Hostek continually monitors our hardware and network infrastructure.
An issue within a hardware module of our primary router has been identified.

WHEN:
This work is scheduled to be carried out at 8pm Central.
We anticipate it to take no more than one hour to complete, with expected outages lasting approx 1 second at either end of the window.

If you have any questions, please email support@hostek.com

Regards,
Hostek
Posted Jan 11, 2023 - 17:36 UTC
This scheduled maintenance affected: Network Infrastructure (STL Region).