The incident is less frequent, however issues are occasionally arising and we are addressing them as they come up. We will continue to monitor the server closely.
Posted Nov 24, 2021 - 16:51 UTC
Update
We encountered issues with the kernel-level configuration on this server and have identified the cause. A fix has been implemented which is showing all sites now loading. This issue has been resolved and is not expected to reoccur. We are continuing to monitor for any further issues.
Posted Nov 24, 2021 - 14:14 UTC
Monitoring
A fix has been implemented and we are continuing to monitor the server. We believe all sites should be operational, should you see a problem with a site, please raise a support conversation.
Posted Nov 24, 2021 - 14:14 UTC
Update
We are aware the shared server "Spitfire" is currently unavailable. We are working to resolve the issue and will provide further updates as they become available.
Posted Nov 24, 2021 - 12:55 UTC
Investigating
We're aware issues have re-surfaced, our team is investigating and we will provide further updates here
Posted Nov 24, 2021 - 12:19 UTC
Monitoring
We are continuing to closely monitor this server over the next few hours.
Posted Nov 24, 2021 - 11:25 UTC
Identified
The issue has been identified and a fix has been implemented
Posted Nov 24, 2021 - 11:24 UTC
Investigating
We are currently encountering intermittent connection issues to some websites on our Spitfire Pickaweb server. Our team is working to investigate the cause, further updates will be provided when available.