DNS Vanity Nameserver Updates

Incident Report for Hostek

Resolved

As this has been up for 4 weeks now, we are marking as resolved.

Posted May 07, 2025 - 19:53 UTC

Monitoring

Dear Customer,

We’re reaching out to inform you of upcoming changes to our DNS infrastructure.

As part of a recent network policy change from Cloudflare—our upstream provider for DNS routing—we are required to update the IP addresses associated with our nameservers. This change is necessary to maintain continued compatibility and performance across our DNS systems.

Who Is Affected?
Most customers use our default nameservers (e.g., ns*.hostek.com, ns*.ezhostingserver.com). If you're using our nameservers, no action is required.
If you are using vanity nameservers (your own branded nameservers pointing to our IPs), you will need to update the IP addresses for your nameserver entries at your domain registrar.

Updated Nameserver IPs (effective immediately):
NS1 (.hostek.com / .ezhostingserver.com) → 172.64.52.162
NS2 (.hostek.com / .ezhostingserver.com) → 172.64.53.112

NS3 (.hostek.com / .ezhostingserver.com) → 172.64.52.235
NS4 (.hostek.com / .ezhostingserver.com) → 172.64.53.141

NS5 (.hostek.com / .ezhostingserver.com) → 172.64.52.77
NS6 (.hostek.com / .ezhostingserver.com) → 172.64.53.165

NS7 (.hostek.com / .ezhostingserver.com) → 172.64.52.146
NS8 (.hostek.com / .ezhostingserver.com) → 172.64.53.254

NS9 (.hostek.com / .ezhostingserver.co.uk) → 172.64.52.254
NS10 (.hostek.com / .ezhostingserver.co.uk) → 172.64.53.205

NS11 (.hostek.co.uk / .ezhostingserver.co.uk) → 172.64.52.190
NS12 (.hostek.co.uk / .ezhostingserver.co.uk) → 172.64.53.77

Please ensure any vanity nameservers you manage are updated with the new IP addresses as soon as possible to avoid any service disruption.
If you have any questions or need assistance, feel free to reach out to our support team on support@hostek.com.

Thanks for choosing Hostek!

Kind regards
Hostek

Posted Apr 11, 2025 - 16:18 UTC

This incident affected: Common 3rd-Party Services (Cloudflare Cloudflare Authoritative DNS).