We have identified the cause of the DNS resolver issue and have implemented a fix.
Our team is actively monitoring the affected resolvers to verify that the issue has been fully resolved. We will continue to monitor the situation and provide further updates as needed.
We apologize for the inconvenience and appreciate your patience while we work to ensure service stability.
Posted Oct 13, 2026 - 21:55 UTC
Investigating
We are currently investigating a DNS resolver issue affecting customers hosted on Pod-2 and Pod-4 in our St. Louis (STL) data center. This issue is primarily impacting email delivery.
Our cPanel Engineering and Network teams are actively investigating the issue and working toward a resolution.
We will provide further updates on this status page as more information becomes available. We apologize for the inconvenience and appreciate your patience while our teams work to resolve this issue.