Support Wait Times Higher than Normal

Incident Report for Hostek

Monitoring

Hello,

We are currently experiencing an influx of support tickets for various reasons, and appreciate everyone's patience while we work through the backlog. Cloud customers are encouraged to call into the cloud priority line ONLY IF their service is offline, so we can prioritize those issues. Thank you all for your patience,

Posted Feb 23, 2026 - 22:22 UTC

This incident affects: Customer Support.